Since the “Isle of Armor” expansion is now available for both games, a player would need to purchase the Expansion Pass on the Nintendo eShop or by using a digital code bought from an online store. It's possible to visit the correct eShop page by going to the menu in either “Pokemon Sword ” or “Pokemon Shield” and using the link at the bottom of the screen. To avoid purchasing the wrong Expansion Pass, it would be best to purchase directly through the game itself. However, with the mistaken purchases of the Expansion Pass being common enough, Nintendo changed its policy and the Nintendo of America Twitter account has announced that customer support can be contacted to receive a refund. Initially, people who bought the wrong DLC on the eShop thought that they were out of luck since Nintendo was not issuing refunds. The Twitter account also pointed out that accessing the online store directly from the games will bring players to the correct Expansion Pass. According to translations from Japanese, Nintendo Japan stated that it received inquiries of “Pokemon Shield ” owners purchasing the Expansion Pass for “Pokemon Sword” and how the Pass itself was divided for both games separately. The information came from the official Nintendo Japan Twitter account which issued a statement after seeing multiple reports of players buying the incorrect Expansion Pass. If you buy the wrong Expansion Pass, it will not work. The confusion began, according to Screen Rant, because there are two versions of the Expansion Pass available: one on the Nintendo eShop and one where a code can be bought from a third-party seller. With the "Isle of Armor" DLC now available, players of the games needed to get this issue fixed if they were going to play this and the coming "The Crown Tundra" later this yearĪ few weeks after reports of wrong Expansion Passes for “Pokemon Sword” and “Pokemon Shield,” Nintendo of America has begun to issue refunds to fans.The confusion stemmed from the two ways to buy Expansion Passes: via the Nintendo eShop and via code brought from a third-party seller.
Two weeks after wrong Expansion Passes for "Pokemon Sword" and "Pokemon Shield" were supposedly issued, Nintendo has stepped up to issue refunds.